BITSagent · collections contact
Collections contact that stays on the account record.
Deploy configured voice and messaging agents for follow-up, PTP handling, and confirmations—with campaign rules, quiet hours, and an audit trail.
Scoped deployments only. No free trials or unpaid pilots.
BITSagent Voice HUD
Live Outbound Call · ACC-10482
Good morning, may I speak with Maria Santos regarding her auto loan account ending in 4821?
Yes, this is Maria. I received the notice. I can commit to paying ₱5,000 by this Friday the 15th.
Thank you for confirming, Ms. Santos. I have recorded your Promise-to-Pay for ₱5,000 on March 15. We'll send an instant SMS confirmation with payment channel details.
< 300ms
Response latency
Conversational turn-taking
Configured
Concurrency
Simultaneous active calls
English & Taglish
Language
Accent and cadence options
Policy-bound
Controls
Quiet hours, DNC, consent, audit
Capabilities
Speak, follow up, and keep the account current.
BITSagent works from campaign rules and account context. Messaging depends on configured communication providers. Predictive dialing depends on telephony infrastructure.
01
Conversational Voice Agent
Ultra-low-latency voice AI that conducts outbound negotiation and handles inbound inquiries with natural cadence and empathetic tone.
02
Autonomous Email Agent
Drafts, coordinates, and follows up on account notices, payment confirmations, and PTP reminders with complete context awareness.
03
RAG Business Knowledge
Grounds every AI interaction strictly in your organization's approved policy documents, collection guidelines, and compliance manuals.
04
Automated QA & Sentiment
Analyzes 100% of floor calls for script compliance, debtor sentiment, prohibited language, and immediate supervisor escalation flags.
05
Omnichannel Orchestration
Synchronizes voice, email, and SMS outreach in a single coordinated campaign journey with unified debtor memory.
06
Predictive Settlement Modeling
Machine learning models that analyze payment probability, optimal contact times, and recommended settlement structures.
Configured by campaign
Different jobs. Same operational record.
Automated Collections at Scale
Deploy AI agents that negotiate payment arrangements, handle broken PTPs, and escalate complex cases 24/7 without growing floor burnout.
- 3.2x higher right-party contact
- 45% drop in broken PTP defaults
- Significant reduction in cost per recovery
Usage estimate
Estimate minute volume before you talk to us.
Illustrative Scale-tier math at ₱2.20 per handled minute. Final pricing is scoped to your deployment.
Monthly volume
Estimated investment
₱33,000
15,000 minutes / month
Launch
For teams starting AI voice agents on a focused use case.
₱2.80per AI-handled minute · no seat limits
- Up to 5,000 AI minutes / month
- Voice agent — outbound calling
- Email agent — outbound sequences
- Collections & PTP negotiation scripts
- BSP / NPC consent handling
- Standard reporting dashboard
- Email & chat support
Most requested
Scale
For growing operations replacing or augmenting a human call floor.
₱2.20per AI-handled minute · volume discounts apply
- Unlimited AI minutes
- Voice · Email · SMS agents
- Custom negotiation parameters
- Multi-campaign concurrent execution
- Live escalation to human agents
- QA call scoring & sentiment analysis
- Dedicated onboarding engineer
Enterprise
For banks, large BPOs, and high-volume multilingual deployments.
Customvolume + concurrent channel pricing
- Everything in Scale
- Custom voice persona & accent
- Multilingual support (EN/FIL/+)
- On-premises or private cloud
- Custom compliance & audit exports
- 99.99% uptime SLA
- Dedicated 24/7 support team
Everything You Need to Know About BITSagent AI
Factual, technical, and regulatory answers for AI directors, operations heads, and compliance officers.
How does BITSagent maintain sub-300ms voice turn latency?+
BITSagent utilizes ultra-low latency WebRTC audio streaming coupled with speculative speech recognition and streaming LLM token generation, delivering human-speed conversational pacing (< 300ms turn time) without robotic pauses or awkward interruptions.
Can BITSagent be deployed on-premises or private cloud for banking compliance?+
Yes. BITSagent can run either in our secure managed cloud or completely within your organization's private VPC or on-premises GPU infrastructure, ensuring audio recordings, transcripts, and customer PII never leave your security perimeter.
How does BITSagent prevent AI hallucinations during financial negotiations?+
BITSagent is strictly grounded via BITS RAG into your company's approved credit policies, maximum discount thresholds, settlement rules, and statutory disclosures. The agent cannot offer terms outside of your pre-authorized parameter matrix.
What happens if a customer asks to speak with a live human agent?+
BITSagent executes an instantaneous, lossless warm transfer to your live floor queue, delivering the full conversation transcript, sentiment score, and verified customer identity directly to the human agent's screen before the call bridges.
Can BITSagent be white-labeled under our agency's brand?+
Yes. BITSagent can be deployed with custom synthetic voice clones, your agency's caller ID, and white-labeled supervisor monitoring dashboards.
See BITSagent on your campaign rules.
Request a scoped demonstration with synthetic account data. We do not offer free trials or unpaid pilots.